The Holiday Inn Chiang Mai is within easy walking distance of the famous Night Bazaar and the city center. A quick taxi ride will also allow access to the old town walls, the umbrella factory, and the more than 300 temples in the city. The Holiday Inn Chiang Mai is 8 km from the Chiang Mai airport. It is approximately 10 minutes by taxi to the airport, and transfers can be arranged with the front desk.

The Holiday Inn Chiang Mai has 526 rooms spread over 22 floors. Some rooms overlook the Mae Ping River, while others face the Doi Suthep Mountain. Rooms have high-speed Internet access, satellite TV, safes, mini bars, and small refrigerators.

The Holiday Inn Chiang Mai offers upmarket furnishings, dining facilities, and conference space to guests. There are 2 lounge areas offering live music and cocktails in the evenings. The conference space can accommodate up to 2000 guests divided between 9 meeting rooms. There are also a number of relaxation facilities, including a pool, gym, and sauna.